Quality & Service at keeeper.

keeeper has the highest standards of quality and ensures that all products are safe for people and the environment. Technically advanced products carry the GS seal for
“Tested Safety”.

A climate protection certificate confirms our carbon emission savings.

Thanks to durable materials, keeeper offers a voluntary 10-year warranty on all products.

Do you have questions about keeeper products? We are always happy to answer to them. Here you can find frequently asked questions about our products and their application.

If you cannot find your question amongst our FAQs, simply contact us and place your query! We will respond to you as quickly as possible with the right answer.

Are the keeeper products food-safe?

If a keeeper product is intended for contact with food, it is labelled with a corresponding symbol. All keeeper products are subject to extensive and rigorous quality control standards, which we adhere to. All keeeper products are safe for human consumption for adults and kids, in accordance with the relevant health and safety regulations. They are free of Bisphenol A (abbreviation: BPA) and do not contain heavy metals, plasticisers or other potentially harmful substances.

All keeeper products are temperature-resistant within the specified limits of the respective product. Please refer to the product packaging or our website for exact information and symbols on the maximum and minimum temperature, as well as on freezing suitability.

If a product is indicated as suited for use in a microwave, then it can be used in this way. It is important to note that in order to avoid overheating a keeeper product suitable for use up to 100 °C, the temperature of the food should not exceed 100 °C. The optimal heating method is to heat the meal for three minutes at a maximum of 400 Watts, stir it, and then heat it again if necessary. Additionally, it is essential to ensure that the lid is not closed, but rather placed loosely on the container.

Discolourations on keeeper products, caused by strongly-coloured foods such as carrots or red beets, generally disappear in the dishwasher. If fat-containing foods (e.g. goulash or tomato sauce) are overheated in the microwave, however, this can lead to permanent discolouration. In order to avoid overheating a keeeper product suitable for use up to 100 °C, the temperate of the food should not exceed 100 °C.

If the keeeper product is labelled with the appropriate symbol ( ) it can be placed in the dishwasher. This symbol can generally be found on the bottom of the product. We recommend that you place our products on the upper shelf of the dishwasher.

keeeper products do not generally take on odours. In exceptional cases, slight odours may persist after use. In such cases, we recommend that you leave the keeeper jar open for several hours in a freezer compartment. Caution: Do not drop the keeeper jar when frozen as it may break!

At keeeper, we hold our products to the highest standards and maintain their quality through our in-house tool shop. Our factory in Poland produces a range of practical items for the home and kitchen, including food storage containers, kitchen utensils, and a range of colourful and practical products for nappy changing, bathing, and safe storage. Our in-house product development and toolmaking capabilities enable us to consistently innovate and develop new products.

Whether for washing or storing, cooking or baking, stowing away or transportation: Our products are there for every task.

At keeeper, because we are convinced about the quality and durability of our products, we guarantee all products for 10 years.

You can find our guarantee conditions below.

Scope of the guarantee

The keeeper guarantee covers perfect function and usability for an item for 10 years from the date of purchase. The guarantee exists in addition to the seller’s legal warranty obligations as set out in the purchase agreement with the initial customer and does not affect these obligations.

In the event of a guarantee claim, we reserve the right to choose whether to repair the faulty item free of charge, replace the item with another of the same value, or to refund the payment amount. The guarantee only applies to damage to the purchased item itself. Claims for damages that do not affect the purchased item itself, and any claim to loss of profits or downtime, are not covered by the guarantee. Any possible liability resulting from mandatory legal provisions is not affected.

This guarantee does not cover damages caused by:

– mechanical damage resulting from an accident, being dropped or impact,
– negligent or malicious destruction, fire, or
– misuse, incorrect handling (e.g. overloading, overheating, use under abnormal conditions) or failure to observe user instructions/instructions for use.

Furthermore, any damage caused by attempts at repair will also not be covered.

The guarantee is valid for a period of 10 years from the date of purchase by the initial customer. Please note that any use of the guarantee does not extend its duration. Any replacement parts claimed within the guarantee are guaranteed for a period of 6 months, but not for a duration shorter than that of the current guarantee period.

Please submit your guarantee claim to the keeeper. To initiate a claim, the claimant should send an email with photographs of the product in question and proof of purchase, including the date of purchase and a written statement of the damage claimed, to info@keeeper.com. keeeper will then send the claimant an email how to proceed. If the product needs to be sent in for further assessment, we will cover the cost of shipping. The claimant is responsible for any transportation-related risk.

keeeper keeps its word

Our materials

We regularly submit our products to testing by recognised state testing institutes, in order to guarantee quality and product safety.

You can find an overview of the symbols used for certain product characteristics here: overview of symbols.

PE - Polyethylene

Break-proof, silk-matt surface, dishwasher safe, use temperature from -40 °C to +80 °C.
Break-proof, dishwasher safe, high chemical resistance to, e.g., citrus fruits, high gloss surface, use temperature from -20 °C to +100 °C.
Crystal-clear, brilliant surface, shatterproof, use temperature from -20 °C to +80 °C.

Shatter-proof, dishwasher safe, high resistance to, e.g. oil and grease resistant, very good low-temperature flexibility, pleasant surface feel, use temperature from -20 °C to +100 °C.

High strength, hardness and stiffness, high abrasion and heat resistance, especially suitable for precision parts and products with high mechanical requirements, use temperature from. -20 °C to +100 °C.
Break-proof, crystal clear, brilliant surface, dishwasher safe, chemical resistance, use temperature from -40 °C to +90 °C.
Well suitable for elastic products, impermeable to air and uv-resistant, high marking accuracy of surface details, heat-resistant use temperature from -40 °C and +250 °C.

Insensitive to breakage, crystal-clear, brilliant surface, dishwasher suitable, chemical resistance, use temperature from -40 °C to + 80 °C.

Minimal water absorption and and high durability. Surfaces are easy to clean, use temperature from -20 °C to + 80 °C.
Flexible with high tensile properties and tear resistance, as well as resistance to mould and fungus growth,. Resistant to grease, oil, water and temperature, use temperature from -20°C to +120°C.
Robust with a high tensile and flexural strength. Additives can make MDF fireproof, waterproof and resistant to biological attack, use temperature from -20 °C to + 80 °C.

Any more questions?

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